Privacy Policy for Katetu Original Supplies
At Katetu Original Supplies, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect personal information from you in various ways, including when you:
- Register on our website
- Place an order
- Subscribe to our newsletter
- Fill out a form
- Interact with our customer service team
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Shipping address
- Billing information
- Any other details you provide voluntarily
How We Use Your Information
Katetu Original Supplies uses the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders efficiently.
- Customer Service: To improve customer service and respond to your inquiries.
- Marketing: To send you periodic emails about our products, services, promotions, and updates if you have opted to receive them.
- Website Improvement: To understand how our customers use our website and improve the user experience.
- Legal Compliance: To comply with applicable laws and regulations.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Encryption of sensitive data during transmission.
- Regular security assessments to identify and address vulnerabilities.
- Access controls to ensure only authorized personnel can access your personal information.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except to provide services to you or as required by law. This may include:
- Third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Compliance with the law or to protect our rights.
Cookies
Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. You can choose to disable cookies through your browser settings. However, this may affect your ability to use certain features of our site.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent for processing your information, where applicable.
Changes to This Privacy Policy
Katetu Original Supplies may update this Privacy Policy periodically. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
Contact Us
Call Us
+254769005272
+254769005272
info@katetuoriginalsupplies.co.ke
Location
East Capital, Kangundo Road Next to Shell Petrol Station